Sprinklr (NYSE:CXM) Announces Quarterly Earnings Results

Sprinklr (NYSE:CXM) posted its quarterly earnings data on Wednesday. The company reported $0.11 EPS for the quarter, topping the consensus estimate of $0.10 by $0.01, Briefing.com reports. The company had revenue of $219.48 million during the quarter, compared to analyst estimates of $215.89 million. Sprinklr had a net margin of 2.67% and a return on equity of 7.86%. Sprinklr’s quarterly revenue was up 6.8% compared to the same quarter last year. During the same period in the previous year, the firm earned $0.12 earnings per share. Sprinklr updated its FY 2027 guidance to 0.480-0.490 EPS and its Q2 2027 guidance to 0.100-0.100 EPS.

Here are the key takeaways from Sprinklr’s conference call:

• Q1 results beat expectations, with total revenue up 7% year over year to $219.5 million, subscription revenue up 6% to $194.8 million, and non-GAAP operating margin at 14%.
• Management said renewals improved to their best level since fiscal 2024, while net dollar expansion held at 104% and total RPO crossed $1 billion, both seen as signs of strengthening demand visibility.
• The company highlighted a record deal with a global consumer electronics customer and said more customers are signing larger, multi-year agreements, reinforcing confidence in the platform and enterprise traction.
• Sprinklr is now in the “transition and execution” phase of its multi-year turnaround, with leadership expecting to move toward an acceleration phase in fiscal 2028 after continuing to clean up challenged accounts and reduce technical debt.
• The company warned that Middle East-related disruptions and delayed deals are pressuring near-term growth, and it guided Q2 revenue growth to only 1% year over year at the midpoint as professional services revenue declines.

Sprinklr Trading Down 3.3%

Shares of CXM opened at $5.44 on Thursday. The firm has a market capitalization of $1.35 billion, a P/E ratio of 60.40 and a beta of 0.59. Sprinklr has a 12-month low of $4.72 and a 12-month high of $9.40. The firm has a fifty day moving average price of $5.44 and a 200-day moving average price of $6.28.

Insider Activity

In other news, CTO Amitabh Misra sold 34,189 shares of the business’s stock in a transaction on Monday, March 16th. The shares were sold at an average price of $5.85, for a total transaction of $200,005.65. Following the completion of the sale, the chief technology officer directly owned 970,753 shares of the company’s stock, valued at approximately $5,678,905.05. The trade was a 3.40% decrease in their ownership of the stock. The sale was disclosed in a document filed with the Securities & Exchange Commission, which can be accessed through this link. Corporate insiders own 25.18% of the company’s stock.

Institutional Trading of Sprinklr

Large investors have recently made changes to their positions in the stock. Aster Capital Management DIFC Ltd boosted its stake in shares of Sprinklr by 148.9% during the fourth quarter. Aster Capital Management DIFC Ltd now owns 3,243 shares of the company’s stock valued at $25,000 after purchasing an additional 1,940 shares during the period. Larson Financial Group LLC boosted its stake in shares of Sprinklr by 24,370.6% during the third quarter. Larson Financial Group LLC now owns 4,160 shares of the company’s stock valued at $32,000 after purchasing an additional 4,143 shares during the period. Empowered Funds LLC purchased a new stake in shares of Sprinklr during the fourth quarter valued at $38,000. Kemnay Advisory Services Inc. purchased a new stake in shares of Sprinklr during the fourth quarter valued at $44,000. Finally, Kestra Advisory Services LLC bought a new stake in shares of Sprinklr in the fourth quarter valued at about $45,000. 40.19% of the stock is owned by hedge funds and other institutional investors.

More Sprinklr News

Here are the key news stories impacting Sprinklr this week:

• Positive Sentiment: Sprinklr posted Q1 EPS of $0.11, topping the $0.10 estimate, while revenue of $219.48 million also exceeded expectations and grew 6.8% year over year. Sprinklr Announces First Quarter Fiscal 2027 Results
• Positive Sentiment: The company said it is expanding its AI-related offerings, which could support longer-term growth if customers continue adopting its platform. Sprinklr Inc (CXM) Q1 2027 Earnings Call Highlights: Revenue Growth and AI Expansion Amid …
• Neutral Sentiment: The earnings call transcript and related coverage focused on execution details and management commentary, which did not add a major new catalyst beyond the results already reported. Sprinklr, Inc. (CXM) Q1 2027 Earnings Call Transcript
• Negative Sentiment: Sprinklr’s Q2 FY2027 guidance came in below EPS and revenue expectations, with EPS guided to $0.10 versus $0.11 expected and revenue of $214 million to $215 million versus $215.7 million expected. Sprinklr Announces First Quarter Fiscal 2027 Results
• Negative Sentiment: FY2027 guidance was stronger on EPS but slightly light on revenue, with EPS of $0.480-$0.490 above estimates, while revenue of $866.5 million-$868.5 million trailed consensus, tempering enthusiasm. Sprinklr Announces First Quarter Fiscal 2027 Results

Analyst Ratings Changes

Several research firms have commented on CXM. Citigroup dropped their price objective on shares of Sprinklr from $9.00 to $7.00 and set a “neutral” rating for the company in a research note on Thursday, March 12th. DA Davidson dropped their price objective on shares of Sprinklr from $6.50 to $6.25 and set a “neutral” rating for the company in a research note on Friday, April 17th. Weiss Ratings lowered shares of Sprinklr from a “hold (c-)” rating to a “sell (d+)” rating in a research note on Monday, March 30th. Morgan Stanley dropped their price objective on shares of Sprinklr from $10.00 to $7.00 and set an “equal weight” rating for the company in a research note on Monday, March 16th. Finally, Wall Street Zen upgraded Sprinklr from a “hold” rating to a “buy” rating in a research report on Saturday, March 14th. Two equities research analysts have rated the stock with a Buy rating, four have issued a Hold rating and three have assigned a Sell rating to the company. Based on data from MarketBeat.com, Sprinklr has a consensus rating of “Reduce” and a consensus price target of $8.28.

About Sprinklr

Sprinklr, Inc (NYSE: CXM) is a leading enterprise software firm specializing in customer experience management. The company offers a unified, AI-driven platform designed to help organizations engage customers across multiple digital and social channels. By consolidating marketing, advertising, research, care and engagement functions into a single SaaS solution, Sprinklr enables brands to deliver consistent and personalized experiences at scale.

Sprinklr’s platform includes modules for social media management, customer service automation, social advertising and market research, supplemented by AI and machine learning capabilities.