eGain (NASDAQ:EGAN – Get Free Report) is one of 959 public companies in the “Software” industry, but how does it compare to its peers? We will compare eGain to similar businesses based on the strength of its earnings, valuation, institutional ownership, analyst recommendations, dividends, profitability and risk.
Analyst Ratings
This is a breakdown of recent recommendations for eGain and its peers, as reported by MarketBeat.com.
| Sell Ratings | Hold Ratings | Buy Ratings | Strong Buy Ratings | Rating Score | |
| eGain | 0 | 3 | 0 | 0 | 2.00 |
| eGain Competitors | 5835 | 21614 | 45009 | 1500 | 2.57 |
eGain currently has a consensus price target of $6.50, suggesting a potential upside of 7.44%. As a group, “Software” companies have a potential upside of 27.84%. Given eGain’s peers stronger consensus rating and higher probable upside, analysts clearly believe eGain has less favorable growth aspects than its peers.
Volatility & Risk
eGain has a beta of 0.82, meaning that its share price is 18% less volatile than the S&P 500. Comparatively, eGain’s peers have a beta of 1.35, meaning that their average share price is 35% more volatile than the S&P 500.
Profitability
This table compares eGain and its peers’ net margins, return on equity and return on assets.
| Net Margins | Return on Equity | Return on Assets | |
| eGain | 8.50% | 8.63% | 5.25% |
| eGain Competitors | -599.26% | 26.08% | -8.90% |
Insider and Institutional Ownership
53.9% of eGain shares are held by institutional investors. Comparatively, 41.5% of shares of all “Software” companies are held by institutional investors. 41.1% of eGain shares are held by insiders. Comparatively, 19.9% of shares of all “Software” companies are held by insiders. Strong institutional ownership is an indication that hedge funds, endowments and large money managers believe a company will outperform the market over the long term.
Earnings and Valuation
This table compares eGain and its peers top-line revenue, earnings per share and valuation.
| Gross Revenue | Net Income | Price/Earnings Ratio | |
| eGain | $91.14 million | $8.88 million | 21.61 |
| eGain Competitors | $1.91 billion | $382.06 million | 112.22 |
eGain’s peers have higher revenue and earnings than eGain. eGain is trading at a lower price-to-earnings ratio than its peers, indicating that it is currently more affordable than other companies in its industry.
Summary
eGain peers beat eGain on 9 of the 13 factors compared.
eGain Company Profile
eGain Corporation develops cloud-based software for enterprise knowledge management and customer service operations. Its platform combines artificial intelligence (AI), knowledge management, workflow automation, and analytics to help organizations manage information and support customer interactions. The company’s products and services include knowledge management systems, conversational AI, digital engagement tools, agent-assistance software, and customer service analytics. These solutions are used to manage organizational knowledge, automate customer inquiries, assist service representatives, and support customer interactions across web, messaging, email, and voice channels. eGain serves enterprise customers across industries, including financial services, healthcare, telecommunications, retail, and government.
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