Amazon has a lot to thanks about in 2012. It recently announced that the Kindle Fire HD was the top selling, most gifted, and most wished for product on Amazon. It also said that the company topped in customer satisfaction during the holiday shopping season for the eighth year in a row according to ForeSee. It got a customer satisfaction rating of 88 out of 100.
Amazon also announced that the 2012 holiday season was best in its history. Over 26.5 million items were ordered across the globe during Cyber Monday alone. It sold a record breaking 306 items per second. It looks like consumers turned to online retailers instead of going out to buy gifts for their loved ones.
The Kindle dominated the best-sellers on the online retailer, which is led by the Kindle Fire HD tablet. During Christmas Day, Amazon said that it got the record for most digital downloads for a single day.
Other online retail sites that got good scores in the ForeSee index are Newegg.com, with 81, Hewlett-Packard’s HPShopping.com with 80, Shutterfly with 80 and Apple’s Store.Apple.com with 80.
Jeff Bezos, founder and CEO of Amazon.com, said that he was pleased with his company’s success in 2012, especially during the holiday season. He is thankful for the customers for giving them a high ranking at the ForeSee customer satisfaction poll. He thanked them for opting to shop at Amazon this holiday season.
The Amazon CEO said that on behalf of Amazon employees around the world, they wish everyone a happy holiday and the best for the coming 2013. 2012 was a good year for Amazon, especially since competition among e-reader and tablet makers has been fierce.
