Rollins (NYSE: ROL) revenue climbs 6.2% as operating income slips

What happened

Rollins, Inc. (NYSE: ROL) reported unaudited third-quarter 2026 results on October 21, 2026. Revenue rose 6.2% to $1.1 billion. Organic revenue rose 4.4% from a year earlier, which excludes acquisition effects. Operating margin was 20.5%, down 140 basis points.

Gross profit rose 4.3% to $583 million, but gross margin slipped to 53.5%. Operating income was $223 million, down 1.0%. Adjusted operating income was $231 million, down 0.6%. Net income fell 3.4% to $158 million. Adjusted EPS slipped to $0.34. Adjusted EBITDA eased 0.7% to $257 million. Operating cash flow rose 26.4% to $242 million.

Key numbers

Metric Latest Change Source
Third-quarter revenue $1.09 billion from $1.03 billion, +6.2% SEC 8-K exhibit 99.1
Quarterly operating income $222.86 million from $225.02 million, -1.0% SEC 8-K exhibit 99.1
Adjusted operating income $230.68 million from $232.06 million, -0.6% SEC 8-K exhibit 99.1
Adjusted EBITDA $256.57 million from $258.33 million, -0.7% SEC 8-K exhibit 99.1
Operating cash flow $241.86 million from $191.35 million, +26.4% SEC 8-K exhibit 99.1
Free cash flow $235.50 million from $182.85 million, +28.8% SEC 8-K exhibit 99.1

Read more: Rollins (ROL) stock analysis and investment case

Why it matters

The quarter shows growth, but not across every line. Revenue rose, yet profit did not keep pace. Operating margin fell to 20.5% from 21.9%. Adjusted EBITDA margin also fell, to 23.5% from 25.2%. That points to weaker conversion from sales to earnings.

Cash flow improved, but one item helped. Operating cash flow rose 26.4% to $242 million, and free cash flow rose 28.8% to $235 million. The company said cash flow was helped by $63 million from the timing of a tax refund tied to its tax credit planning strategy. That makes the quarter harder to read as a guide to ongoing cash generation.

Rollins also invested $27 million in acquisitions, $6 million in capital expenditures, $120 million in share repurchases and paid $87 million in dividends.

For the first nine months, revenue rose 8.0% to $3.07 billion, while net income was little changed at $410 million. Rollins said residential customer acquisition remained under pressure. It is shifting marketing resources away from its traditional digital playbook and toward the channels and capabilities that generate the highest returns.

Management also said the company has logged 100 consecutive quarters of revenue growth.

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What's next

Rollins will host a conference call on Thursday, October 22, 2026 at 8:30 a.m. Eastern Time to discuss the third-quarter results. Investors will look for more detail on the tax refund timing item and on customer acquisition pressure.

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